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Dawn Barclay

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The Voice That Destroys Self Esteem

August 2 Dawn

Do you talk to yourself?

If you answered ‘yes’, ‘no’ or ‘sometimes’ then let’s assume that you do.

No, in fact, you do.  We all do…I don’t mean talking to yourself out loud…the internal, your thoughts…

The stream of never ending chitchat and debate.

The good news is that we all have a voice within in us that can raise our self-esteem and build our self-confidence.

And the bad news is that very same voice is able to destroy us by vicious attacks and belittling…our hope, our strengths, abilities, achievements, goals can all be thwarted by reminding us of all our failures, weaknesses, guilt’s and embarrassments.

For people experiencing low self-esteem and low self-confidence there is no respite, no escape, no understanding or peace, it can go on for days, weeks, months, years and sadly, even lifetimes.

The voice generalises the world around you and undermines you, it distorts and manipulates the true ‘truth’, it has no empathy or compassion.

It fills you with fear and dread, full of ‘might have beens’ and ‘if only you were better, smarter, fitter, more loving’.

Heaven forbid you make any mistakes because it will never let you forget them; it’s your worst enemy yet you spend all your time with it.  You are never free from the voice however…

…it can be retrained and programmed to become the best friend you could ever have, hope and wish for.

Buddhist call this voice your chattering monkey, self help books call it your self talk, others call it your critic.  The first step in acknowledging the voice is to give it a name that suits you.

Through my work with people this is a huge topic, which gets the attention it deserves.  It’s kinda like the lesson we were never given in school but should have been.

So How Can You Train It?

By catching it out.  Try the following for 24 hours; build it up to a week, then a month…

As soon as you ‘hear’ any little voice trying to put you in your place, stop your goals, put you down and back where you supposedly belong…say something OUTLOUD like ‘that’s not true’.

Why outloud?  Seems a little weird huh?  Because by bringing it from internal to external means you have to recognise it.  To keep it internal you would eventually stop paying attention to the task.  Quickly the negative talk would be happening all over again, in the background.

Try it and see!

Is It Time You Were a Leader

July 31 Dawn

Is It Time You Became A Leader?

When you are at work, do you get frustrated because things don’t seem to be happening the way they’re supposed to be?

You see people milling around but nothing gets accomplished. And in the daily hustle and bustle, do you feel that your goals remain just that – goals.

Then maybe its time for you to stand up and do something about it.

Most people are content just to stand around listening for orders. And it isn’t unusual to adopt a follow-the-leader mentality. But maybe, somewhere inside of you, you feel the desire to make things happen – to be the head, not the tail.

Then maybe leadership just suits you fine.

Some people believe that great leaders are made, not born.

Yes, it may be true that some people are born with natural talents. However, without practice, without drive, without enthusiasm, and without experience, there can be no true development in leadership.

You must also remember that good leaders are continually working and studying to improve their natural skills. This takes a commitment to constantly improve in whatever endeavour a person chooses.

First of all, let’s define leadership.

To be a leader, you must be able to influence others to accomplish a goal, or an objective.

Contrary to what most people believe, leadership is not about power.

It’s not about harassing people or driving them using fear.

It’s about encouraging others towards the goal of the organisation. It’s putting everyone on the same page and helping them see the big picture

First of all, you have to get people to follow you. How is this accomplished?

People follow others when they see a clear sense of purpose.

People will only follow you if they see that you know where you are going. Remember that bumper sticker?

The one that says: ‘Don’t follow me, I’m lost too?”

The same holds true for leadership. If you yourself do not know where you’re headed to, chances are people will not follow you at all.

You yourself must know the vision of the organisation.

Being a leader is not about what you make others do. It’s about who you are, what you know, and what you do. You are a reflection of what you’re subordinates must be.

Studies have shown that one other bases of good leadership is the trust and confidence your subordinates have of you. If they trust you they will go through hell and high water for you and for the organization.

Trust and confidence is built on good relationships, trustworthiness, and high ethics.

The way you deal with your people, and the relationships you build will lay the foundation for the strength of your group. The stronger your relationship, the stronger their trust and confidence is in your capabilities.

Once you have their trust and confidence, you may now proceed to communicate the goals and objectives you are to undertake.

Communication is a very important key to good leadership. Without this you can not be a good leader. The knowledge and technical expertise you have must be clearly imparted to other people.

Also, you can not be a good leader and unless you have good judgment. You must be able to assess situations, weigh the pros and cons of any decision, and actively seek out a solution.

It is this judgement that your subordinates will come to rely upon. Therefore, good decision-making is vital to the success of your organisation.

Leaders are not do-it-all heroes. You should not claim to know everything, and you should not rely upon your skills alone.

You should recognise and take advantage of the skills and talents your subordinates have. Only when you come to this realisation will you be able to work as one cohesive unit.

Remember being a leader takes a good deal of work and time.

It’s not learned overnight. Remember, also, that it is not about just you. It is about you and the people around you.

So, do you have the drive and the desire to serve required of leaders? Do you have the desire to work cooperatively with other people? Then start now.

Take your stand and be leader today.

 

Workplace Bullying Is Never Acceptable

July 29 Dawn

It never ceases to amaze me how some people get paid to bully (sorry) manage others.

A trip yesterday led me to to local pet store, I was served by a very cheery, helpful person. However just behind her, a manager was verbally tearing strips out another member of staff, in full view and earshot of around 10 customers.

And it wasn’t pleasant. It was disgusting. So shameful that I actually said something.

I mean, I’m all for the giving and receiving of constructive feedback – but this was blatant bullying, public humiliation, ridicule and hurt.

The Workplace Bully

Have you ever had to work with the person who has created little ‘additions’ to their job description, which could read something like the following…

  • ‘Ability to destroy another persons self esteem, confidence, worth’
  • ‘Ability to abuse personal power and undermine others and take away their dignity and self respect’

It is incredibly difficult to work alongside and in partnership with another human being who is hell bent on making your life miserable.

Actually, it’s worse than ‘miserable’ – sadness and despair, depressing, dejecting, scary and extremely intimidating, unpredictable and uncertain…working in environment where you don’t know what is coming next is unproductive and highly demoralising.

Bullying is abuse. 

It’s an abuse of power.

Full stop.

And no, the person does not have to be higher up the ladder than you.  It can happen once or it can be ongoing over a period of time.  And yes, it takes many forms…it can be blatantly obvious or extremely subtle.

Okay…how do you know if you’re being bullied?

Examples:

  • You are the ‘target’ of others jokes and ‘we’re only teasing’ and ‘pulling your leg’ ‘lighten up’ comments, you are screamed at, shouted at, patronised in front of others or on your own.
  • When the way you are being treated is consistently destroying your dignity, undermining you, and putting no value on your worth.
  • You can become aware of it when you are being consistently criticised, belittled, talked about behind your back (or even in front of you), when your work is constantly being scrutinised, or your views and opinions are not listened to.
  • You are not allowed to do your job effectively, always being given task that are not part of your description, kept back from what you are capable of achieving, you are lied to, cheated at and denied opportunities and chances (promotion).
  • When you experience manipulative or aggressive behaviours directed at you from others.

It’s unacceptable.

And you may have spoken about your experience with friends and family who have advised you to ‘stand up’ to them and ‘don’t let them get away with it’…and maybe you excuse their behaviour and tell yourself that ‘it must be you and it really isn’t that bad’, completely in denial of what is actually happening (natural, considering your self esteem and confidence is being destroyed.)

Mmm…

Worse is the myth that ‘the person’ is just being assertive…absolutely not the case: bullying, manipulating and aggression are not assertive behaviours…far, far, from the truth, and one of the reasons why assertiveness is so misunderstood.

Don’t Confuse Bullying With Assertiveness

Assertive people operate from a place of positive outcomes, and are completely aware and act to ensure that your self esteem, worth and rights are consistently acknowledge and heard.

Bully behaviour specialists on the other hand…could not care less about YOU!  It’s all about them and what they can gain (physically, emotionally, psychologically).

Sure they care how you feel, you can feel anything you like…as long as it’s destructive and you have no power.

So what are the effects on you?

Well apart from the ‘biggies’ of losing confidence, self worth, esteem, dignity and human rights! Need I go on?

Let’s see…depression, stress related illness, no power, unable to do your job to the best of your ability, sick days, lack of focus, fear and apprehension.

What can you do?

Ah, the big question.

Right, shall we be honest, I would love to say ‘stand up and fight back’ but that probably is (no actually it is 100%)  the most useless piece of information anyone could give you.

Why?

Well, it’s the right reply, however it may be too late…

What!

Here’s what I mean…

If you have reached the conclusion that you are being bullied there is a big chance that your self confidence and esteem has been destroyed and you would not want to ‘face’ the bully anyway.

What are your options? Start a grievance? Leave?

It’s so easy for me to write what to do, yet I also know from personal experience putting it into action is not an easy task…with all that has gone before and how you currently may feel.

The answer comes from getting informed and gaining knowledge…that alone will increase your confidence and personal power.

Learn, Discover, Explore:

  • The definition of assertiveness: the techniques, tools and make them part of your own behaviour.
  • The effects of bullying on a person (the psychological, physical and practical) and if needed look at ‘child bullying’ website, of which there are plenty.
  • The behaviours, characteristics and ‘how to spot a bully’
  • Phrases (quote from memory) that you can use when faced with bullying behaviour.
  • Understand how bullies can behave (there are different types…emotional bullies, physical bullies, psychological bullies)
  • Keep a diary and an accurate record of all bullying, manipulating and aggressive behaviour.  Why? You may decide to start a grievance procedure and that counts as evidence.
  • Take out the emotion!  If a workplace bully has been bullying for a very long time, the chances are no-one has challenged them on their behaviour.

We are all emotional beings however removing the emotion attached to an experience is something that can be learned.

To the bully if you say ‘you made (or make) me feel’ it’s not going to work.

You have just affirmed and confirmed that what they set out to achieve.

I mean can you imagine:

You: ‘When you said that I felt really annoyed and well, quite frightened’
Bully: ‘Oh, I’m sorry you felt that way, I won’t let it happen again’

Yeah! Right! (well, they may say it, but they don’t mean it…it’s going to take a lot more to undo the behaviours that the bully has developed over a lifetime)

The bully does not care about achieving harmony and win/win…so all you can do is learn how to manage their behaviour and your own emotional response to the behaviour.

They say a leopard can’t change it’s spots and once a bully always a bully…In my line of work (helping people change;)  have to disagree, yet I don’t think it would be easy!

The leopard has to learn that it has spots first and want to change them!

In the meantime, learn how to protect yourself and your self-esteem.

Useful Websites:

I’m not a specialist on bullying however there are others who are, here’s a few links to external sites that we have come across:

http://www.bullyonline.org/

http://www.acas.org.uk/index.aspx?articleid=794

Have you ever been bullied at work? What happened?

Starting a New Job? Here’s A Few Tips For Those First Few Months

July 25 Dawn

Starting a New Job 2

First up.

Well done you.

Huge congrats.

You’ve landed your new job, obviously the interview was an astounding success: you definitely impressed a few people with your skills, knowledge and gorgeous personality.

You thought the worry was over at the moment when they asked,  ‘Please tell us about yourself’ at the interview but here you are now reading this little ditty because you’ve successfully swapped one fear for another: the interview fear for the fear of actually starting (or maybe you are a few days in and a little anxious because you have no idea if you’ve done the right thing).

You could be questioning and perhaps doubting your skills and (heck) even asking yourself, ‘Will people like me, will I fit in, will I be able to do the work?’

I think it’s known as a teeny-weeny crisis of confidence.

But let’s get a handle on this, assuming that is you’re going to pitch up, yes?

Let’s talk about the inside ‘stuff’, the ‘stuff’ that has you worrying, those little self doubts that just might keep you awake the night before your first day.

What if the job is different to what you imagined?

Imagine you begin and the job is not exactly what you thought it was (from the job description and application form), what do you do?

Ignoring the ones who blatantly have no idea what the hell is required – no matter how hard HR bods and Managers try to accurately state what the role is and is required, they may not work at the face of the role and there could be discrepancies.

What do you do?

a) Leave at lunch time the first morning? (Don’t laugh, people do this).

b) Stay a week and tell yourself that you’ll decide at the weekend?

c) Give it a bit time and go with the flow?

No right answer there, oh, and in my past I have chosen all options, being the wise old soul that I am (cough cough), I would say option ‘c’ is the best solution, giving it time.

There is so much to take in and learn in a new job/role, it’s probably going to feel as if you’re all up in the air, this is perfectly normal. Give yourself time to learn the ropes and give yourself permission to be the newbie.

Will I Fit In?

One of the biggest fears or worries when starting a new job for many can be the question, ‘Will people like me and will I fit in’, my short answer to that is:

Yes. But that’s too vague, huh?

Here’s the thing:

You are technically the newbie and some people will be a lot more welcoming than others (that doesn’t necessarily mean they like or dislike you.)

If you are entering a well established team, remember they are an already formed social group: roles, personalities, reputations, hierarchies (whether spoken or not) are being played, and being the new kid, you entering all that has to be established all over again.

As the new person, you’re not just starting a new job with new tasks and responsibilities you are entering a well established community or social group, almost like a tribe.

And even if they haven’t got them written down, they will have norms and rules they follow.

And no one will probably be able to tell you them.

Why?

Because they may not know them either or that they even exist. Honestly, humans are complicated and messy. Yet, they do exist, they are very real (if this stuff interest you, get your hands on Games People Play by Eric Berne, that’s a link to Amazon), and being the new person it can be uncertain times ahead when you are trying to follow guidelines and rules you don’t know.

And what feelings come with uncertainty? Nervousness, doubt and a lack of security.

Take heart – you will learn these ‘rules’ in time, and yes, you will become part of the community/tribe and you will eventually have your say at writing the new ‘Unspoken Rules Guidebook’ for your workplace. Unless you leave of course.

But say you notice things happening that shouldn’t be, then what?

What if you witness bad practices? People only working when a boss is around? People bitching about others? People covering mistakes?  People deliberately sabotaging the work of another?

If you decide to say something, will you become the outcast?

What then?

What? You want my advice? Okay…

If you witness bad practice (against company policy, guidelines, rules) and it has the potential to harm others, don’t you have a duty here? I’m thinking about care homes, and I’m thinking about bad practice and nobody speaking up. Obviously there are too many unknowns here, seek help. Union? Anonymous helplines? HR?

The rest? The human stuff like back stabbing, slackers, people taking the urine, well, for what is worth, every workplace is different and of course it depends on your values on what you will do or not.

I have worked with people who’s only goal in a team was create to havoc: they ‘waltzed’ into their new role and assumed  (no demanded) respect, authority and trust immediately – they never lasted in the job long, as they haven’t learnt that they are in a ‘new role’ as the new person and like all social groups (they have to earn it first).

And that takes time.  And these same people will hate every new place until they learn this.

Yet it can be accelerated.

How?

Here’s a few tips:

  • You can prepare yourself mentally of how you want to be in your new role…you can think about your attitude, image, and communication skills.  Yet, you obviously can’t prepare others. Show up as the person you said you were on your application, they are in there, right?
  • Be who you are. You were hired on the value you can bring. Don’t forget that. 
  • If you were to start a new role pretending (because you want people to like and love you) you will probably not be able to maintain that behaviour very long. Build your confidence. There’s a wee free confidence course here.
  • Read and understand more on social groups, the way groups form and social roles – you’ll learn about you and it’s a skill for life that one.
  • Time – even a new member of staff starting work (to the existing staff) is change and not a lot of people like change.  It’s not personal.
  • You are fresh remember. Like a new born baby you are not clouded or have any preconceived notions or ideas.  So allow time to get to know everyone, make up your own mind instead of listening to the ‘this is what they are like’ stories from other people.
  • Being the newbie – just because the label is on you, it doesn’t mean to say you have to shut up and go along with everything. Own who you are. And you’re smart, do this in a way of how you would like to be treated.
  • Praise Yourself – this may seem a little wacko, but here’s what I mean – you may be a person that needs to hear you are doing a good job – you need it.  However, you may not get it in your new workplace.  I’m not saying you need all the compliments under the sun, you just need to know if what you are doing is the right thing.  Your new workplace might not be like that…one of unspoken ‘rules’ of the group might be ‘we just get on with it’.  Learn how to compliment yourself – don’t wait for the external world to tell you.
  • If you’re nervous, it will pass.  As you are entering a new situation you may feel uncomfortable, it’s not just a new job its: new people, policies, environment, politics, community – find your flow.  A good team will help with your transition (and yes there may be the odd bugger who does nothing to help you ) each moment will be come easier.
  • Ask for support and supervision.  What if they don’t offer it? Suggest it?.  In fact (it’s probably too late), it’s a very good interview question.

Your goal is to work effectively with other people, some you will find this easy with, others not so well.  As long as the service and role you are carrying out is not affected then fine.

If you make a mistake – admit to it.  Easier than said than done? Back to the staff team, if they are supportive they will accept the error and you can move on from it.

Learn about emotional intelligence and enhanced communication skills. There are some people that could not give a rats tail about how their behaviour effects others (oh and there are some that are the emotional baggage handlers) strike your balance.

Here’s a weird thing,

In my experience working with career changers most people love the first two weeks to a month. Its new, exciting, challenging, relationships and bonds are being formed all over the place.

Then when this time has passed people settle and they become more comfortable, only then can see faults and areas of the new job they are not happy with.

You’re worried about being seen in the best light? See all those other people around you? They too are being on their best behaviour for you.

This is the test.  The first stage is a ‘honeymoon’ period, if there is one tip I could give you (right now) for this time it would be this, the real rewards come when you have all the information. Starting a new job is fantastic but nothing compared to the rewards an effective working team can achieve.

Be you, be calm, listen, be open, be aware all new experiences, take time to learn.

You’ve got this.

And should you ever need it:

Yeah, I know it may be a bit late because the horse has bolted, but if you ever do need help to work out what you should be getting paid for, I’d love to help you figure it out, maybe not today, but remember it’s here if you need it some time down the line.

Do What You Love to Do The ECourse

Love.

Dawn

What One Woman Can Teach Us All About Awareness…

July 21 Dawn

You’ve maybe never heard of Jill Bolte Taylor (until now).  A neuroanatomist she woke up one morning and realised she was having a massive stroke…what’s remarkable (and powerful to hear) is she remembers every moment: she experienced every part of her brain functions slipping away…there is a V-E-R-Y strong (beautiful) message behind her talk, she asks:

‘So who are we? We are the life force power of the universe, with manual dexterity and two cognitive minds. And we have the power to choose, moment by moment, who and how we want to be in the world.‘

Even now, posting it on our blog – we’ve watched it again, and have taken something else from her message.

We hope you enjoy it as much as we did, feel free to leave your thoughts below the video in comments:

Setting Intentions

July 13 Dawn

When you start each and every new day, or even a project or goal you set for yourself, do you consider and determine mentally your purpose, or desired outcome?

Would you agree that people set goals?

Perhaps they devise a goal to lose weight, obtain a new career, move house, fall in love or be kinder and more generous.

Then they may create an affirmation that says ‘I am this’ or ‘I am that’ that matches the goal.

People find that their goals and affirmations are soon forgotten about: they become distracted by the mundane, day to day details of their life, they may lose motivation and the momentum and they get caught up analysing all the technicalities and steps of ‘how’ it’s going to happen.

‘Technically’ though (according to some personal development experts) they’ve done it all right, they’ve followed the right steps…why then is it not working? What’s missing or more accurately: what is part of this equation that shouldn’t be there, and which is really none your concern?

The easy answer is the analysis of the technical steps to the achievement of your goal, or the ‘how’!

The question ‘how am I going to achieve this’ is not your concern.

Let’s say that again…the question ‘how am I going to achieve this’ is not your concern.

Part of achieving your goal is not worrying about the how.

You’ve taken the steps yes? You’ve set the goal or intention, right? You’ve considered actionable steps and you have seen it happening (visualised), you know, not believe, you KNOW it’s possible.

For instance, imagine you wanted to change career: you set a goal ‘I will be in a new career as a (fill in the blank) by (fill in the date) and I shall be earning (fill in the blank)’.

Then you write a few affirmations such as ‘I am proud that I have achieved the career of my dreams’…every night you read the affirmation x10 to yourself, then again in the morning.

You review and amend your goals, you set out all the steps.

You then spend a lot of time asking ‘how am I going to do this’, ‘how am I going to find the time?’, ‘how will I get my CV complete’, ‘how will I be able speak to the people in the places where I want to work’.

How? How? How?

This is the first insurmountable hurdle.

The ‘how’ is not your conscious job. It’s the work of your subconscious mind.

All you need to do is state your intention and it will automatically seek out all the information, resources and circumstances you need to achieve the goal.

It can’t be that easy, surely?

Yes, it is…it’s SO simple. It requires no hard study, no exam, no waiting.

For some, even talking about ‘setting intentions’ is deemed ‘way off the sane scale’ and ‘far-fetched’.

The truth is, you don’t have to DO anything. You only have to BE. You set the intention.

Intention is the power that requires no ‘how’ questions.

You already have access to all the power, motivation, momentum, desire, passion that you need to achieve any goal you intend for yourself.

The key is to connect with the intention: direct your mind, guide your thoughts, focus your beliefs, apply feeling behind the intention, be ready to receive that what you have asked for.

What about taking action?

This is all the action you have to take, there is no conscious effort. All the effort happens at a subconscious level, which your thinking mind does not need to concern itself with.

When things start happening, when you start to see events and circumstances unfolding and presenting themselves to you take them!

Because any action you will be shown to take won’t be beyond your capabilities, it won’t require a massive effort on your part, all the hard work has already been done.

If you started out believing your intention was going to be hard work and an uphill struggle, be ready for a bit sweat and an uphill struggle!

If you believe that what you intend is to difficult to achieve all at once, your going to get your intention in small pieces, a little at a time.

If you believe that your intention is going to be easy, then, you guessed it, it’s going to be easy.

The effort or ease by which your goal is achieved is in direct proportion to the quality of your positive belief (or intention!).

And this applies across the spectrum of your whole life: what you subconsciously intend is what you consciously get.

Your Turn

This is quite a ‘challenging’ concept for some. What do you think it’s hard to switch off the worry about the how?

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Living Moxie Sidebar 1 Hello there you. Once upon a time you were, literally, fully yourself. If you need some help to deploy the most authentic version of you into the world I would love to support you. If this is your first visit click here and let me welcome you properly. Or a great starting place is the resources. Love, Dawn Xo

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