We have been providing exceptional and unique personal and professional learning experiences for individuals, teams and groups for nearly two decades.
- Our passion is the achievement of your potential.
- Our expertise is in coaching, personal and professional development and working with values.
- Our commitment is to professional upbeat delivery that creates lasting change.
What makes us different is that we combine traditional training methods with additional methods such as NLP, powerful and engaging facilitation, values-based coaching and brain-friendly/accelerated learning techniques.
Often, individuals ask us to create a solution which is a combination of all the above because, well, as you know, nothing in life comes in a neat little box.
What do we do?
- Develop the confidence and potential within the individual
- Create made to measure and bespoke personal and professional training solutions for groups and organisations
- Support organisations and groups to build on a foundation of values.
- Develop and deliver fantastic employability workshops and courses that are client-centred and demand led.
- Help organisations engage with the reluctant learner.
- Deliver demand lead employability programmes
- Produce fantastic trainers and help you become a learning centred organisations
- Coach individuals, workers and teams
- Provide workshops and learning events
- Work on specific projects that require the raising of confidence, courage, efficacy, and self-esteem
- Help non-profits lead from their values
- Help your key training and development people produce fantastic learning events
- Work with the new trainer or entrepreneur wishing to pass on their knowledge in a learning environment
Who do we do it for?
For individuals: our programmes turn fear into confidence, negative thought patterns into positive behaviours, lack of focus into clear goals, no hope into a welcoming future, ill-health (mental and physical) into well-being, boredom and being stuck into growth and change.
For employers: our services and unique approach can reduce absenteeism, remove lethargy, increase motivation, increase professionalism and productivity, enhance communications and boost workplace optimism.
For employees: our approach enhances career progression, increases skills and knowledge, sets goals for a career path, and raises self-esteem.
For trainers and facilitators: our training for trainers programmes will enhance current skills, develop facilitation style, build confidence, developing people skills and provide tools and techniques for creating better learning outcomes.
For funders: we deliver services that are coherent and integrated, and flexible enough to meet the needs of the individual and their personal circumstances. Our programmes are results and outcomes driven, decided by the funders, whilst being client centred and holistic.
For non-profits: we help and support non-profits to build a culture based on values, we do this through engaging facilitation and coaching with key stakeholders, employees, and volunteers.
For business owners (small to medium): we support you to build a culture based on your values and help you create systems and processes that match your findings in all your business activities.
How do we do it?
We understand that in order for a person to develop, grow and change they need curiosity, goals, and variety. People learn best in environments that are real and rewarding, challenging but free from threat. Our approach is to provide meaningful learning events that are fun, inclusive, engaging and experiential.
Our facilitators are passionate and enthusiastic about learning and people. We have set high standards and are committed to our own development, we keep updated and consistently enhance our own skills. In doing so we are able to use a range of techniques in our work that engage and connect with learners, ensuring that the content is real and useable, that the results are positive and change is long lasting.
We use all or a combination of traditional training activities, Accelerated Learning, Neuro Linguistic Programming, Motivational Interviewing, Coaching, Emotional Intelligence and Cognitive Psychology in our work. To use a few clichés not a: ‘one size fits all’, ‘death by PowerPoint’ or ‘you are the empty vessel let me pour my knowledge in’ approach, which we find is a waste of resources.
We ask the right questions, identify the need and explore the gaps. We build strong relationships, work in partnership and never claim to be the experts of anyone. Together we come up with ideas, identify solutions and the individual sets the end result; the individual decides what’s in it for them. This approach extends to organisations and groups. We always work with the individual wanting to learn before they engage in our activities, even if they are being sent. We always keep the focus on the end result and have no need to waste time and resources selling something that is of no use.
The benefits to this are:
- Raised self-esteem, confidence and motivation
- Changed long-term habitual thought patterns and behaviours
- Future planning and life management
- Emotional Intelligence and effective behaviours in work and personal life
- Personal accountability, ownership and control over the future
- Resilience to setbacks
- A positive learning experience
- Life long skills in achieving goals
- Increase in employability skills
- Effective career planning
- Increased skills and knowledge
On working with us ...
We are passionate about learning and making a difference. We believe in the right environment all people can learn effectively. "There are no bad learners only bad teachers".
We respond to needs and empower clients. We ask the right questions and take the time to understand these needs if we don't have the answer we will help find it and learn from it also.
We are committed to our own development. We constantly keep up to date with current research on learning, training practices, and development activities.
We treat everyone with respect, dignity, equality, and inclusiveness. We know that we all learn differently and all our work reflects this.
We create meaningful relationships and partnerships with customers/clients.
We are not the 'experts' we will always treat you and your story as unique.
We 'walk our talk' and in alignment with our value base, our approach and our positivity always shine through.
We believe all people have potential. No one is exempt from this belief, if one person is capable then we all are.
We are innovative and creative to meet changing markets. What works for one does does mean it works for all. Through listening to needs we adapt and constantly shape our work so it is consistently meaningful.
We deliver products that engage, inspire, motivate and create lasting change.
We are results based. Your results are our outcomes. We take our lead from you and other people who will be involved in the learning or piece of work you require.
We listen, and we listen really hard. We don’t claim to be experts on every subject under the sun, what we are brilliant at is getting to the core of the problem so we can offer a solution.
We are in business too, and we hate waste. This straight-talking approach means you get what you actually need.
We are fun to work with. We believe learning should be fun. We are extremely creative and we are not done learning ourselves.
We excel at what we do, and happy to refer you on if we can't help.
Get in touch ...
And talk about your current or future needs - it will be informal and friendly.
I won’t offer you a 'free 30 minute consultation' and then try and sell you something you don't want and need - we will chat, I will ask you real questions that get to the heart of things, and I'll help you establish what you need and a ways of making it happen.
Get in touch via the contact form here, include your number and I will take it from there.
What people say about LM bespoke ...
Unlike any other means of recruitment, recruiting trainees through Dawn's Supporting People Programme puts in touch with people who, we can be sure, are deeply committed to working in the sector. We use other means of recruitment too but the people we recruit from her are more likely to remain with us longer term. Manager. Housing Support Service
The employees we hire who have attended a course with Dawn are deeply committed, who empathise well with the people we support, who understand and share the core values, and have a good sense of what challenges they can expect to face. In some cases, recruits have valuable life experience or partially transferable skills from industry, finance or education. Almost all of the people we have hired after attending one of Dawns courses have been promoted. Hiring Manager, Housing Support Service
It is crucial to our work that staff have not only the ability to carry out the tasks involved but also a genuine commitment to empowering people. The candidates from Dawn's employability courses include many people who have themselves felt marginalized by society and can well relate to the issues facing people with learning disabilities. Dawn, due to her extensive operational experience are fully aware of our need for this value base and draws it to the fore in her trainees. This means that the people we recruit from her courses are to a large extent pre-equipped with this insight into why we do things in the way we do. This is invaluable as staff are often working alone and need to use initiative. If staff understand the principles behind what we do they can use their initiative successfully. Service Manager, Social Care Provider
As you know Dawn works closely with the labour market labelled “hardest to reach”. Trainees can lack lifeskills such as punctuality and reliability. However Dawn has been successful in getting across the need to be personally organised in order to sustain employment. Basic work skills but not necessarily obvious to persons who have rarely or never been formally employed. What I would like to emphasise is that from this “hardest to reach group” many people succeed in no small part thanks to Dawn, in breaking the cycle establishing successful careers for themselves, and being a great asset to us as employers. The person we’ve recruited is proud of their achievement in turning their life around, works hard, shows loyalty and is a model to other staff. Overall, we are very pleased indeed with the calibre of staff we receive. Manager, Homeless Services